Albany 518.279.1181 • Syracuse 315.295.1098 • Boston 857.321.8433 • Other Areas 800.836.0312
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Articles
 
document What is a Featured ad and how can I place one?
Featured ads are prepaid ads that gives your ad a top of the category ranking. What this means is that your ad will be placed at the top of the category you are advertising in and remains there for the full time your ad runs. This ad type includes 4 photos and a video link if desired, and...
07 Jun, 2013
document What are your office hours & where are you located?
Our office hours are Monday-Friday 8am-5pm. Our phones are open Monday-Friday 8am-7pm and Saturday 9am-6pm. Our mailing address and office location is 870 Hoosick Road, Troy, NY 12180. Your welcome to stop by during business hours. Click for map. You can also chat with a customer service rep by...
24 Dec, 2014
document I need to speak with someone about my Ad, how do I contact you?
At the Want Ad we believe in good customer service, and make ourselves available to you in many ways. You can stop by our office at 870 Hoosick Rd, Troy NY between 8:00am and 5:00pm Mon thru Friday. You can also contact us by phone between 8:00am-7:00pm Mon-Friday...
24 Dec, 2014
document When will my Ad be published?
Our deadline for ads going into our magazine is Saturday 3:00pm. Your ad goes online as soon as we review it. When you place an ad with us during normal business hours your ad goes online immediately. Your ad will then appear in our publication the following week. 
07 Jun, 2013
document I sold my vechicle and I dont know how to go about getting the ad out of the Want Ad
Congratulations on your sale! To remove your item you can email us at wantad@wantaddigest.com (please be sure to include your name, phone number and item that was sold), leave a message through our chat system, or call our office at 518-279-1181 and one of our customer service...
24 Dec, 2014
document I don't have a credit card, can I pay with a check by phone?
Yes, you can pay over the phone with a check for any commission or prepaid ad. You would just need to call our office at 518-279-1181 or 1-800-836-0312 and speak with one of our customer service reps. Have your checkbook handy so you can give us the account and routing numbers. We will print a...
07 Jun, 2013
document I would like to reduce the price of my ad entitled '56 Chevy, how do I do that?
To change a price or any details of your current ad, contact us by phone, fax, email or our chat system and we will make the change for you. Please refer to header of ad and include your phone number and change you want to make. You can also log onto your account through our website and make...
24 Dec, 2014
document My Pictures time out when I try to upload them. What should I do?
The most common reason for photos not uploading is that they are too large. If you think your pictures may be too big to upload, try resizing them to make them smaller. Follow this link to a safe and simple picture resizer, then try uploading the smaller picture....
07 Jun, 2013
document I need to lower the price in my ad. How do I do that?
For changes to your Ad, please call or email us and we will make the changes for you. Our phone is 518-279-1181 or 315-295-1098 or 800-836-0312. Our email is wantad@wantaddigest.com You can also use this chat system to leave us a message. Click here to submit a ticket....
24 Dec, 2014
document How do I replace a picture in an ad I currently have running?
If you would like to replace a photo in an ad you already have running please email the photo to wantad@wantaddigest.com. Please include your name, phone number, item and the photo you would like to replace. Once we receive it we will update your ad. You can also log into your account on our...
24 Dec, 2014

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